Experience Chillwall AI

March 16, 2021
Virtual Concierge

Imagine the situation, where you arrived in a new place and you are a complete stranger with no local friends to guide you. Suddenly, someone greets you, your own personal AI concierge that helps you discover the best local experiences by how you feel.  That future exists now! Discovery My Way, Chillwall AI’s new disruptive Virtual Concierge plans your travel day for you. Search Less, Live More.

Created by PhDs

Chillwall AI’s deep learning emotional AI developed by PhDs and Master’s graduates from neuroscience, behavioural science, and NLP provides a human-like visitor discovery experience based on a user’s location, interests and mood, connecting people from their digital interface to the real world. Chillwall AI combines emotional intelligence with artificial intelligence to change the way we explore cities.


Discovery My Way

Why Artificial Intelligence?

Artificial intelligence is now a key ingredient in customer engagement. In fact, according to a Pegasystems survey on customer engagement, 100% of top-performing companies are currently using AI. With the help of artificial intelligence, it is becoming easier to identify consumers’ needs, thus, give them personalized services offering an advantage to Hotels, Tourism or Loyalty programs. It also helps sales teams quickly identify customer purchasing patterns, generating more loyal consumers.

More than the product, it is the experience they pay for.  When a consumer uses a product, there is the experience behind it. For example, when someone eats in a restaurant, it is not just the food, it is the ambiance, comfort, and service too that he or she pays for.


Making Artificial Intelligence Happen

We know that artificial intelligence is real and very powerful. However, making AI work for the business is not as simple as pressing a button on a calculator. Chillwall’s ability to meet the needs of this new consumer experience is made possible through their proprietary AI. This allows them to “process millions of calculations very quickly through light data models.”

Chillwall AI is a data intelligence firm located in Toronto. Its founders Michael Campanelli MBA and Dr. Ian Knowles have developed remarkable machine learning algorithms to power Chillwall’s artificial intelligence platform. Their proprietary AI, named AEVI, learns from numeric and linguistic data; to find patterns and identify personalized opportunities.

Chillwall AI’s Virtual Concierge creates a transformational visitor experience for hotels and tourism, increasing revenue spend.

Discover My Way


Predictive AI scaled down to a personal level will have a disruptive effect on the way we interact with our living spaces and bring about a new era of augmented reality. In the case of Chillwall AI, this means “a better visitor experience, more visitors, longer stays, and for the very first time, real insights into how people feel when they’re discovering their cities.” Best of all, it is an app-less trip planner.

Contact us:

Chillwall AI

Michael Campanelli or Dr. Ian Knowles

E-mail: michael@chillwall.ai or ian@chillwall.ai

By: Christopher Libardo

Meet Chris, he is a Digital Marketing Coordinator at Chillwall AI



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